Terms and Conditions

Introduction

Welcome to Bliss Cars247 – Reading Taxis. These Terms and Conditions outline the rules and regulations for the use of our services and website. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

Definitions

  • “Company” refers to Bliss Cars247 – Reading Taxis.
  • “Customer” refers to any individual or entity using our services.
  • “Service” refers to the taxi services provided by the Company.

Booking and Payment

  • Booking: 

Bookings can be made via our website, phone, or mobile application. All bookings are subject to availability.

  • Payment: 

Payment for services can be made by cash, credit card, or other methods specified by the Company. Payment is due at the end of the journey unless otherwise agreed.

  • Cancellation: 

Customers can cancel a booking up to 24 hours before the scheduled pickup time without incurring a cancellation fee. Cancellations made less than 2 hours before the pickup time may incur a fee as outlined on our website or communicated at the time of booking.

Customer Responsibilities

  • Accuracy of Information: 

Customers are responsible for providing accurate and complete information when booking. The Company is not liable for any issues arising from incorrect or incomplete information.

  • Conduct: 

Customers are expected to behave respectfully and responsibly while using our services. The Company reserves the right to refuse service to individuals who exhibit disruptive or inappropriate behavior.

Service Availability

  • Service Area: 

Our services are available within the geographical area of Reading and surrounding regions. Service outside this area may be arranged upon request and subject to additional charges.

  • Unforeseen Circumstances: 

The Company is not liable for any delays or inability to provide services due to unforeseen circumstances such as weather conditions, road closures, or other factors beyond our control.

Limitation of Liability

  • Responsibility: 

The Company is not liable for any loss, damage, or inconvenience resulting from the use of our services, except where such liability cannot be excluded by law.

  • Indemnity: 

Customers agree to indemnify and hold the Company harmless from any claims, losses, or damages arising out of their use of our services or violation of these terms.

Privacy Policy

The Company is committed to protecting your privacy. Our Privacy Policy, which details how we collect, use, and protect your personal information, is available on our website.

Changes to Terms

The Company reserves the right to modify these Terms and Conditions at any time. Customers will be notified of any significant changes, and continued use of our services constitutes acceptance of the revised terms.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.